On Monday, Cineworld hosted more than 250 guests from retailers, restaurants and services within The Lexicon, to celebrate The Lexicon Awards 2024.
The Lexicon Awards, now in their fourth year, seek to recognise people and teams that have delivered exceptional levels of customer service throughout the year.
Tom Henderson, centre director at The Lexicon says:
“Yet again, we received thousands of votes from our customers for the awards, which is what makes them so special. It is so rewarding for those working within The Lexicon to know that that their warm welcome really does make an impression on visitors. Thank you to everyone that voted, to Dani Harmer for hosting the event and huge congratulations to all our winners and finalists.”
AWARD WINNERS
BEST CAFÉ
Winner: Brown Bag
Finalists: Bar Torino, Amorino, Mason + Rye
BEST RESTAURANT
Winner: Pineto Lounge
Finalists: Five Guys, Zizzi, Wagamama
BEST SMALL STORE
Winner: The Body Shop
Finalists: L’Occitane, Hotel Chocolat, Swarovski
BEST MEDIUM STORE
Winner: Beaverbrooks
Finalists: Sostene Grene, Foot Locker, Waterstones
BEST LARGE STORE
Winner: Primark
Finalists: Fenwick, Marks & Spencer
BEST SERVICE
Winner: Marc Antoni
Finalists: TUI, Specsavers, Nationwide
BEST LEISURE
Winner: KL Dance Steps
SERVICE WITH A SMILE
Winner: TUI – Hadley Hayes
Finalists: KL Dance Steps – Kevin Chittock, Craft Coop – Michelle Johnson, Wagamama – Pedro Martins
COMMUNITY AWARD
Winner: Craft Coop
THE LEXICON STAFF AWARDS
Security Patrol Officer – Nabin Rai
Cleaning Operative – Alan Marsh
